Job Description
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we’re Awesome!!
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
Your Role: Transportation Broker
We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let’s talk.
What You'll Do (Your Superpowers in Action!)Customer Acquisition & Problem Solving (The Closer)Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
Relationship Building: Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
Consultation: Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems.
Service Excellence: Deliver exceptional customer service.
Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company.
Pricing Strategy: Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers.
Rate Negotiation: Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
Solutions: Recommend solutions for customers to Senior Transportation Brokers and/or management.
Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills.
Core Logistics: Handle Freight Brokerage and booking loads.
Standards: Uphold the company standard following the company principles of Customer, Company, Office.
Experience: Minimum of 3 year's experience in Freight Brokerage/customer service. College degree highly desired or equivalent experience.
Mindset: Self-motivated, enthusiastic team player who excels in a fast-paced environment.
Service & Ethics: Strong customer service orientation and excellent work ethic.
Problem Solving: Effective negotiation and problem-solving skills, and ability to handle conflict.
Efficiency: Excellent time-management skills with the ability to multitask.
Execution: Highly organized and detail-oriented.
Aptitude: Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment.
Communication: Excellent and effective communication skills.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
...believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our... ...to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance...
...provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control... ...Job Duties Greet and process passengers for outbound flights at the check-in counter and gate. Actively participates in the...
...Were seeking a certified Reformer Pilates Instructor to help grow our Pilates program within a premium fitness club environment. This role is ideal for a Pilates-trained instructor who is also interested in expanding their hours through complementary movement offerings...
...Club Pilates is actively seeking Certified Pilates Instructors to join our growing family. Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve upover eight million workouts each year...
OPM leaderIn summary, a PM manager is a pivotal role responsible for ensuring projects are delivered successfully through effective leadership, coordination, and strategic planning. Responsibilities:* Project Leadership & Execution: * Managing the end-to-end lifecycle...