Seasonal Retail Sales Associate - Kohls Shopping Center Join us for the Seasonal Retail Sales Associate - Kohls Shopping Center position at Old Navy . About Old Navy Forget traditional industry rules. At Old Navy, we aim to democratize fashion and make shopping fun again. Our teams create high-quality, must-have fashion essentials for the whole family, season after season. Founded in 1994 in San Francisco, we foster a community of playful personalities thriving in a fast-paced environment where authenticity is valued. We consider ourselves a family. About The Role As a Brand Associate, you will be a vital part of our team, bringing our brand to life for customers. Your responsibilities include providing excellent customer service, educating customers about our products and loyalty programs, and collaborating with your team to deliver an exceptional shopping experience using an omni-channel approach. What You'll Do Respect all customers and employees, contributing to a positive environment. Promote loyalty programs and educate customers about them. Engage with customers to drive sales through suggestive selling. Enhance the customer experience utilizing all omnichannel offerings. Meet personal goals aligned with store objectives. Support various store functions including sales floor, fitting rooms, cash wrap, and back of house. Maintain an organized and clean work environment. Handle customer interactions and issues courteously and professionally. Execute operational processes efficiently. Who You Are Effective communicator capable of interacting well with customers and team members. Customer-focused, providing exceptional service both on and off the sales floor. Passionate about retail and comfortable working in a fast-paced environment. Problem solver, open to feedback and continuous improvement. Flexible schedule availability, including holidays, evenings, overnights, and weekends. Proficient in retail technology and able to lift up to 30 lbs. We are an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers in 2022, we strive to foster a respectful and inclusive workplace. #J-18808-Ljbffr Old Navy
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