Job Description
Title : Medical Record Coordinator
Location : Minnetonka, MN or Madison, WI | Hybrid
Job Type : Contract
Compensation : $20-23/hr W2
Industry: Health Insurance
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About the Role We are seeking a Medical Record Coordinator to support the HEDIS Hybrid Review process for a leading healthcare organization. This role focuses on obtaining medical records from provider offices and electronic health record (EHR) systems to ensure timely, accurate, and compliant documentation collection. The position plays a critical part in facilitating quality measure abstraction and maintaining data integrity. Ideal candidates are detail-oriented, organized, and comfortable navigating healthcare systems and privacy protocols.
Job Description As a Medical Record Coordinator, you will:
Medical Record Collection & Retrieval - Initiate outreach to provider offices via phone, email, fax, and secure portals.
- Retrieve records from EHR systems (e.g., Epic) and other designated platforms.
- Follow standardized protocols for requesting and receiving documentation.
- Escalate non-responsive providers or access issues to the team lead promptly.
Documentation Review & Validation - Review records for completeness, legibility, and relevance to targeted measures.
- Identify and flag missing or insufficient documentation.
- Collaborate with medical record team and abstractors to clarify documentation needs.
- Maintain accurate logs of reviewed and validated records.
Data Entry & System Upload - Use designated platforms (e.g., SharePoint, internal tools) to upload records.
- Ensure correct naming and placement of medical records.
- Perform quality checks to confirm successful uploads.
Communication & Collaboration - Provide timely updates to the Clinical Review team on retrieval progress.
- Respond to provider inquiries professionally and promptly.
- Participate in team huddles or check-ins to share status and challenges.
- Document all outreach and communication efforts in tracking tools.
Compliance & Confidentiality - Handle all PHI securely and in accordance with company policy.
- Use encrypted channels for record transmission and storage.
- Report any suspected breaches or compliance concerns immediately.
- Complete required privacy and security training prior to record handling.
Qualifications Required: - High school diploma or equivalent, plus 2 years of related work experience.
- Ability to maintain a professional remote work environment.
- Internet speed requirements:
- Upload: Minimum 5+ Mbps
- Download: Minimum 25+ Mbps
- Ping: Less than 100ms
- Candidates must complete an internet speed test and submit results with their application. Preferred:
- Associate degree or higher in health information management or related field.
- Prior experience in medical record retrieval, HEDIS, or healthcare quality improvement.
- Familiarity with EHR systems (Epic, Cerner, etc.) and secure document exchange platforms.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Job Tags
Contract work, Work experience placement, Immediate start,