Job Description

About the Organization

Our client is a rapidly growing, privately-owned behavioral health company with a mission to expand access to compassionate, high-quality care. Founded by a visionary entrepreneur with deep roots in the community and a portfolio of ancillary businesses, they blend heart and hustle serving clients, families, and stakeholders with integrity and innovation.

Role Overview

The Chief of Staff (COS) serves as the strategic right hand to the President, acting as an executive-level integrator across his business, community, and personal domains. This role is ideal for a high-capacity operator who thrives in fast-paced environments, anticipates needs before they’re spoken, and brings clarity to complexity. The COS ensures the President’s energy is directed toward the highest-impact opportunities, while safeguarding the culture, cadence, and continuity of the organization.

This role also encompasses full stewardship of the President’s office - professionally and personally. From managing an international vacation home to coordinating personal staff, conducting deep research, and offering elegant, creative solutions, the COS is entrusted with the founder’s entire ecosystem. Taste, discretion, and strategic imagination are essential.

Key Responsibilities

1. Executive Operations & Strategic Focus

• Orchestrate company-wide rhythms including leadership meetings, executive offsites, and operational reviews.

• Maintain visibility across corporate priorities and ensure the President is briefed, aligned, prepped and focused.

• Serve as a filter and force multiplier - triaging requests, surfacing key decisions, and protecting time.

• Understand KPIs and drive on behalf of President.

2. Founder’s Office Management

• Own all aspects of the President’s professional and personal infrastructure.

• Manage personal projects such as international property oversight, community events, and recruiting personal support staff.

• Liaise with personal and professional staff ensuring seamless communication, alignment, and execution.

• Conduct deep research across diverse topics, offering complex, well-designed solutions and recommendations.

3. Culture & Talent Stewardship

• Cultivate a collaborative, accountable, and emotionally intelligent team environment.

• Help establish clear expectations, feedback loops, and accountability structures that support growth and excellence.

• Curate meaningful moments that celebrate wins, reinforce values, and build community across the organization.

• Address sensitive personnel issues with discretion, empathy, and strategic clarity.

4. Project Leadership & Acceleration

• Track and drive progress on cross-functional initiatives.

• Lead special projects from inception through transition, especially those born from the President’s vision. Personal and professional.

• Translate ideas into action bringing structure to uncertainty and momentum to innovation.

5. Growth & Innovation Enablement

• Support the President in launching new ventures and business lines.

• Build frameworks and teams around emerging ideas until they’re ready to scale or delegate.

• Maintain agility as priorities evolve, with the ability to pivot with speed and precision.

6. Community & Stakeholder Engagement

• Coordinate the President’s philanthropic, civic, and community-based efforts.

• Manage relationships and commitments across a very wide network of stakeholders.

Ideal Candidate Profile

The right Chief of Staff is more than capable - they’re magnetic, grounded, and deeply attuned to the rhythm of a visionary founder. This person thrives in motion, brings joy to service, and knows how to lead from behind with grace and precision.

Core Attributes

• Energetic & Engaged: You bring vitality to every room, every task, and every conversation. You’re quick on your feet and thrive in high-tempo environments.

• Emotionally Intelligent: You read the room, anticipate needs, and respond with empathy and tact. You know when to speak, when to listen, and when to simply be present.

• Service-Oriented: You take pride in making things happen by you or the support team, whether it’s coordinating a board meeting or managing a vacation home. No task is beneath you, and every detail matters.

• Unflappable: You remain calm and constructive when plans change, priorities shift, or personalities clash. You’re not easily rattled, and you never take things personally.

• Confident & Competent: You carry yourself with quiet authority and deliver with excellence. You don’t need hand-holding, and you know how to earn trust quickly.

• Positive & Outgoing: You bring warmth, optimism, and a collaborative spirit to every interaction. People enjoy working with you, and you enjoy working with people.

• Discreet & Loyal: You understand the reputational weight of supporting a CEO and act accordingly. You protect confidentiality, manage optics, and always look out for the greater good.

• Strategic & Self-Aware: You know your place in the room and your role in the ecosystem. You lead with humility, but you’re not afraid to speak up when it counts.

• Creative & Tasteful: You offer elegant solutions, thoughtful ideas, and refined judgment. You have a strong aesthetic sensibility and an eye for quality.

• Mission-Aligned: You believe in the work, the people, and the impact. You’re here to build something meaningful, and you’re all in.

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