Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Bilingual Remote Customer Service Associate
Must be fluent in English & Spanish
Starting pay rate is $17.00 an hour!
Plenty of career growth opportunities within the healthcare team!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
Paid time off. Many shifts available*. Fully work from home!
Must have open Flexibility!
Training Schedules and Hours of Operation will be discussed during interviews.
As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
A few of the questions you may receive as a Call Center Representative are the following:
Responsibilities of the role:
What we look for…
We're looking for people with a passion for helping others, are naturally empathetic and have the determination to deliver a comprehensive solution to these financial service-related calls. Customer service experience is a plus, but not required. To be successful in this role, you will have:
A successful completion of a background check and room inspection is required for this position.
Equipment and workspace requirements
#Remote44
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL - Chicago, NY - New York City
OR - Portland, MD - Montgomery County, Seattle metro, Washington DC metro
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $17.00/hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent....supervision and coordination of housekeeping staff and activities. Assists in the training, scheduling and monitoring of housekeeping... ...supplies and prepares required documentation. Advises the management of repairs or replacements necessary in assigned areas and is...
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