Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Travel Service Manager at JLL, reporting to the Regional Travel Optimization Manager, you will support the delivery of exceptional travel experiences for Amazon employees. This role focuses on providing superior customer service, operational support, basic data analysis, and assists in implementing travel program improvements to enhance the traveler journey. Working on-site Monday-Friday, you will support local stakeholders by providing operational assistance while helping maintain documentation of traveler journeys and processes. This position requires you to assist in travel technology implementations and support data collection for Know Your Customer initiatives while demonstrating customer service expertise with strong communication skills and the ability to multitask in a fast-paced environment. Your role involves supporting travel program and customer relationships with minimal manager guidance while maintaining alignment with global goals including customer obsession and improving traveler experience via increased Net Promoter Scores and self-booking adoption growth, directly contributing to JLL's mission of delivering exceptional travel management services that enhance employee experiences and operational efficiency.
Onsite Dallas, TX, Nashville, TN
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
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