Job Description
Work Location: Chicago Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.
Want to make an impact? We are seeking a Travel & Expense Manager responsible for a best-in-class corporate travel program that balances employee experience and risk management at scale. This position provides strategic and operational leadership across global travel policies, supplier partnerships, and travel technologies, while serving as a trusted partner to P&O, Finance, & Procurement. Through strong leadership and cross-functional collaboration, this role looks to create seamless travel experience that supports business objectives and delivers value to the organization.
Ways you will make a difference - Create, update, and enforce corporate travel policies (airfare classes, hotel standards, approval processes, expense limits, etc.).
- Align travel policies with HR, Finance, and Risk/Legal requirements.
- Ensure travel management platform (Concur) reflects travel policy in rules and operational workflows within the system.
- Negotiate contracts with airlines, hotels, car rental agencies, and travel management companies (TMCs).
- Maintain relationships with travel vendors to secure preferred rates and perks.
- Evaluate supplier performance and manage service-level agreements.
- Identify savings opportunities (consolidated booking, negotiated fares, compliance enforcement).
- Work with Finance/Procurement on budgeting and reporting.
- Ensure employee safety during travel (tracking travelers, providing emergency support).
- Partner with security/risk teams for crisis response (political unrest, natural disasters, health emergencies).
- Manage compliance with local and international regulations (e.g., visa rules, tax implications).
- Monitor key performance indicators (e.g., cost per trip, policy compliance, traveler satisfaction).
- Prepare regular reports to senior leadership team members
- Use data to recommend improvements in cost efficiency and employee experience
Skills that will make you successful - Problem Solving - Ability to proactively identify and assess problems and implement appropriate solutions that demonstrate understanding of team strategies and objectives
- Verbal/Written Communication - Ability to adapt to and utilize multiple communication styles to effectively communicate in a concise detailed manner
- Interpersonal Skills - Ability to calmly listen, assess and clarify problems and respond with solutions
- Team/Independence - Ability to work both independently and collaboratively
- Organizational - Ability to plan and prioritize work effectively
Experiences that will support your success - Bachelor's degree in Business Administration or related field
- 4-6 years of experience related to travel policies, travel management, and procurement processes
- Proven experience working with executive management
- Having global exposure & collaborating with partners/vendors across different countries
- Working at a top tier travel firm/agency is a plus
- Experience with AMEX is a plus
What We Offer At Ferrara, we’re proud to support our employees by providing comprehensive benefits such as health insurance, dental insurance, a 401(k), and paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at
Compensation The salary range for this role is
$ $99,600-139,440 annually.
EQUAL OPPORTUNITY We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
Nearest Major Market: Chicago
Job Tags
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