Spanish Bilingual Customer Service Agent Job at Total Life Changes, Fair Haven, MI

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  • Total Life Changes
  • Fair Haven, MI

Job Description

Position Details:

Title: Spanish Customer Service Agent


Department: Customer Service


Location: TLCHQ


Reports To: Customer Service Manager

SKILLS AND RESPONSIBILITIES
  • Strong oral and written communication skills along with effective listening skills
  • Ability to work independently as well as a team environment
  • Display a positive and respectful attitude
  • Maintain good attendance
  • Effective time management skills with ability to multitask
  • Exercise strong problem solving skills using set policies, procedures and product information
  • Self-Motivated
  • Developed basic computer skills including Microsoft Excel, Microsoft Word, and a working knowledge of "Back Office" software including data input and retrieval (training provided).
  • Ensure customer satisfaction while providing professional customer support
  • Prior customer service experience is helpful but not required
  • High School/GED required
  • 3 weeks paid training
  • Compensation based on experience
  • Bilingual a must- fluent English and Spanish

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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