Senior Scrum Master at Kraft Heinz — overview and responsibilities, qualifications, and benefits. Overview Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. The role requires a combination of Agile expertise, business acumen, and leadership to facilitate Agile practices, connect with business stakeholders, and drive improvements to increase efficiency and impact of initiatives. Responsibilities Collaborate with business stakeholders to understand context, challenges, and goals. Select and implement agile practices to fit team and business contexts. Facilitate Agile ceremonies and routines for teams and PODs, ensuring adherence to agile principles ( Scrum, Kanban, and other frameworks ). Lead workshops and co-creation sessions to foster collaboration between the Team, Product Owner, and Stakeholders. Support the Team in creating transparency on status and promote information sharing and collaboration. Establish and track metrics to measure team performance, identify bottlenecks, and drive iterative improvement. Remove impediments to enable the Team to continuously deliver value. Identify areas for improvement and propose changes to increase efficiency, quality, and customer satisfaction in PODs and non-agile portions of the company. Foster a culture of collaboration, focus, and continuous improvement at a sustainable pace. Act as a change agent, coaching, teaching, or facilitating to improve organizational agility and culture. Mentor and develop Product Owners and new Scrum Practitioners, ensuring the Agile community follows best practices. Train others in agile practices (POs, developers, team members, leaders). Track and improve agile maturity of PODs and encourage innovative ideas to address broader business challenges. Stay up to date with industry trends and best practices, applying knowledge to improve team performance. Qualifications 5+ years of experience as a Scrum Master or Agile Coach. Proven success in launching and maturing teams. Excellent verbal and written communication skills. Business acumen and understanding of operations, market dynamics, and customer needs. Proven ability to lead, influence, and keep teams engaged. Strong facilitation, servant leadership, and conflict resolution skills. Proficiency in Agile Tools (Jira, Miro, Monday.com or similar); experience in enterprise transformation/Digital Product delivery. Ability to coach remote and hybrid teams effectively. Knowledge of other Agile approaches (e.g., Retrospective formats, Kanban, visualization frameworks, user stories, relative estimations). Compensation and Benefits New Hire Base Salary Range $102,100.00 - $127,600.00 Bonus This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. Benefits Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, with plans tailored to meet you and your family’s needs. Benefits will be in accordance with applicable plan documents. Wellbeing We offer events, resources, and learning opportunities that support physical, social, emotional, and financial well-being. Location Chicago/Aon Center Equal Opportunity Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation may contact NAZTAOps@kraftheinz.com for assistance. #J-18808-Ljbffr Kraft Heinz
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