Job Description

SAP Lead - BASIS/HANA

Location: Denver, PA, US, 17517

Workplace Environment: Hybrid

Company: UGI Utilities, Inc

Job Summary

The Principal SAP BASIS/HANA Leader will be responsible for leading the support and administration of all SAP activities and implementations. This includes planning, coordination, and implementation of all changes in SAP including performance and tuning analysis, capacity planning, systems support and planning, application support, and software upgrades. Also provide training and mentoring for junior staff; oversee work of junior staff and contractors to ensure quality results.

Duties and Responsibilities

Production

• Principal SAP BASIS/HANA Leader will provide administration and technical core competencies for tasks including installations and upgrades, problem determination and resolution, software patching, support package application, performance tuning, and project sizing. Functions as Technical Lead on projects; may lead multiple concurrent projects.
• Participation in multi-landscape design solutions, architecture recommendations, and client strategies for continuous improvement.
• Administer SAP implementations and upgrades in multiple environments, including SAP CRM, ECC, BI, Business Warehouse, Business Objects, Portal, and Solution Manager deployed on SAP HANA.
• Responsible for the design and implementation of the Portal landscape upgrades and patches.
• Provide training and guidance and oversee work of staff/contractors to ensure quality results.

Planning and Implementation

• Considered a subject matter expert in their technical discipline and be able to provide analytical skills to evaluate system performance, system health checks, and implementation of tuning improvements.
• Provide technical leadership and participation in technical projects across multiple teams.

Strategic Business Interactions

• Work closely with SAP Functional Teams to coordinate and ensure complete enhancements to company's enterprise-wide SAP implementation.
• Considered a subject matter expert in their technical discipline; mentors and guides junior staff in the use of procedures, standards, and facilities. Develops and drives standard practices within their team; collaborates with other IT groups to support IT infrastructure requirements.
• Works with Server System administrators and Database Administrators to design, develop, test and implement solutions, maintain system setup, enhancements, and backups of critical data.

Administration

• Responsible for documenting the design and landscape of all SAP environments.
• Prepare and present status reports, and technical analysis of relevant issues.
• Acquires and maintains knowledge of business unit processes/functions relevant to projects and application support assignments, as well as maintains appropriate technical skills.
• Coordinates activities and interactions with auditing team to ensure procedure integrity and security.

Knowledge, Skills and Abilities

• Basic familiarity with Business processes and functions.
• Working knowledge of COBIT5 IT Governance & Management framework or other structured industry standard methodologies.
• Excellent verbal, written, analytical, and interpersonal skills.
• Familiar with regulatory and compliance items governing IT.
• Proficient with the Microsoft Office suite.

Education and Experience

• Bachelor's degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems, or equivalent discipline preferred.
• Preferred: Master's degree in a Management or Technical discipline.
• 7+ years of experience in SAP with a minimum of 3 years of experience in S4 HANA desired.
• Experience in the full-life cycle of large and complex enterprise services with minimum of 2 years of experience in implementing SAP HANA solutions.
• ITIL Foundation certification (at hire or within 12 months in position).
• Preferred: Certifications in COBIT framework.

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