Job Description
Position Summary
The restaurant server works under the direction of the Food & Beverage Director. His or her primary responsibilities include selling and serving food and drinks in a professional manner and providing exceptional service to guests.
Primary Responsibilities
Serve 3 – 4 tables, as determined by management.
Complete knowledge of hotel’s food and beverage preparation.
Able to use a computer to ring orders on a check.
Able to interact with guests in a friendly/fast manner.
Able to accept different types of payment and make change.
Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
Clear and reset tables.
Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
If consuming alcoholic beverages, observe guests behavior, and monitor alcoholic consumption.
Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Other duties as assigned
Education/Experience
High school diploma or GED preferred
Minimum of 6 months server experience preferred
Experience in hospitality preferred
Possess basic math skills and cash-handling
Licenses, certifications - applicable health and/or alcohol compliance card or ability to obtain as needed.
Physical Requirements
Walking and standing throughout shift
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons...