Restaurant Server Job at Home2 Suites by Hilton Charlotte Northlake, Charlotte, NC

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  • Home2 Suites by Hilton Charlotte Northlake
  • Charlotte, NC

Job Description

Job Description

Job Description

Position Summary

The restaurant server works under the direction of the Food & Beverage Director. His or her primary responsibilities include selling and serving food and drinks in a professional manner and providing exceptional service to guests.

Primary Responsibilities

  • Serve 3 – 4 tables, as determined by management.

  • Complete knowledge of hotel’s food and beverage preparation.

  • Able to use a computer to ring orders on a check.

  • Able to interact with guests in a friendly/fast manner.

  • Able to accept different types of payment and make change.

  • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

  • Clear and reset tables.

  • Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.

  • If consuming alcoholic beverages, observe guests behavior, and monitor alcoholic consumption.

  • Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

  • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

  • Other duties as assigned

Education/Experience

  • High school diploma or GED preferred

  • Minimum of 6 months server experience preferred

  • Experience in hospitality preferred

  • Possess basic math skills and cash-handling

  • Licenses, certifications - applicable health and/or alcohol compliance card or ability to obtain as needed.

Physical Requirements

  • Walking and standing throughout shift

  • Frequent walking with some standing at times
  • Frequently lifts/carries up to 25 lbs
  • Able to reach hands and arms in any direction and kneel and stoop repeatedly
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

#hc194017

Job Tags

Shift work,

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