Job Description
Practice Manager - Luxury Medical Spa
Location: Nashville, TN
Job Type: Full-Time
Salary: 75K-80K
About the Role
We are seeking a dynamic and results-driven Practice Manager to lead the daily operations of a premier medical aesthetics and wellness practice. This individual will serve as the key liaison between clinical providers, staff, and clients-ensuring an exceptional guest experience while driving operational and financial success.
The ideal candidate is a confident leader with a strong business acumen, a passion for luxury aesthetics, and a proven ability to inspire high-performing teams in a fast-paced, client-centered environment.
Key Responsibilities
Financial & Business Operations
- Interpret and analyze financial reports to identify trends and opportunities for growth.
- Manage payroll, budgets, and revenue forecasting to ensure profitability.
- Oversee purchasing and inventory control to maintain cost efficiency and brand standards.
- Optimize staff and patient scheduling to maximize productivity and service capacity.
- Support leadership in developing business strategies to drive revenue and client retention.
Marketing & Brand Development
- Develop and execute marketing initiatives to enhance brand visibility and maintain a polished, consistent image.
- Oversee promotional campaigns, events, and partnerships to attract new clientele and strengthen loyalty.
- Collaborate with providers and marketing teams to showcase treatments, products, and results-driven outcomes.
- Maintain a luxury-standard environment that reflects the brand's aesthetic and reputation.
Client Experience & Service Excellence
- Cultivate a warm, professional, and elevated atmosphere for all guests.
- Implement service standards and training programs to ensure an exceptional client journey from booking to follow-up.
- Proactively manage feedback and resolve client concerns with discretion and professionalism.
- Support front desk operations to ensure efficiency, hospitality, and brand alignment.
Team Leadership & Human Resources
- Recruit, train, and develop a team of high-performing professionals committed to excellence in aesthetics and client care.
- Conduct regular performance evaluations and implement staff development plans.
- Foster a positive, collaborative, and motivated work culture.
- Lead by example-demonstrating professionalism, warmth, and a genuine passion for beauty and wellness.
Operational Excellence
- Oversee all daily spa and office operations, ensuring seamless coordination across departments.
- Maintain compliance with company policies, safety standards, and industry regulations.
- Monitor treatment schedules, facility appearance, and service flow to optimize the client experience.
- Keep current with industry trends, products, and technologies to guide business decisions.
Qualifications
- Minimum 3 years of management experience in a medical spa, aesthetic clinic, or luxury wellness environment (required or strongly preferred).
- Strong leadership and communication skills with a hands-on management style.
- Proven success in meeting revenue goals and driving team performance.
- Experience in marketing, sales, or client relations within the aesthetics industry.
- Proficiency with practice management or scheduling software and Microsoft Office Suite.
Compensation & Benefits
- Competitive salary commensurate with experience.
- Performance-based bonuses and growth opportunities.
- Comprehensive benefits package.
- Professional and luxurious work environment with a passionate, supportive team.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
- Virginia residents may access our state specific policies here .
- Residents of all other states may access our policies here .
- Canadian residents may access our policies in English here and in French here .
- Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Tags
Full time, Work at office, Local area,