Patient Coordinator at Meyer and Dana Orthodontics Job at Meyer & Dana Orthodontics, Rapid City, SD

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  • Meyer & Dana Orthodontics
  • Rapid City, SD

Job Description

Job Description

Job Description

Description:

Join Our Team as a Patient Experience Rockstar!

Position: Patient Coordinator

Location: Rapid City, SD

At Meyer & Dana Orthodontics, we’ll go the extra mile for our patients at our offices in Rapid City, Spearfish, and Pierre. Our team is made up of five trained orthodontists: Dr. Chad Meyer, Dr. Jesse Dana, Dr. Kelsey Ebach and Dr. Mark Hall. Community is very important to us and is why we have Meyer & Dana Smile Foundation. Working for us is more than a job, it is a fun and exciting career!

What You’ll Be Doing as a Patient Coordinator:

  • Be the friendly face and cheerful voice that greets every patient — whether they walk through our doors or give us a call
  • Schedule appointments — for new and returning patients — making sure their path to a healthy smile starts off right!
  • Gather important info with ease: insurance details, health history, patient updates
  • Keep our waiting area welcoming and tidy — think comfy, clean, and calm
  • Handle payments and post to patient accounts accurately
  • Upload key documents and keep patient charts up to date
  • Make outbound calls to confirm appointments — and brighten someone’s day while you’re at it!
  • Jump in to help where needed — whether it’s restocking supplies, or taking out the trash, you’re a team player who’s not afraid to roll up your sleeves!

Why You’ll Love It Here

  • Supportive and upbeat team culture
  • Make a difference in patients’ lives every day
  • Growth opportunities and on-the-job training
  • Great Benefits: Medical, Dental, Vision, 401k match, Paid Time Off and Holidays
  • Potential monthly practice bonus

Requirements:

  • 1+ year of experience in customer service or similar setting
  • A true people-person with top-notch customer service skills and a passion for creating amazing experiences for patients
  • A positive, energetic attitude that helps create a fun and supportive team environment
  • Detail-oriented and organized
  • A collaborative spirit — we’re better together, and we love team players

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