Job Description

The Swan Center for Plastic Surgery has been helping Atlanta cosmetic surgery patients look beautiful and feel amazing since 1993. The board-certified plastic surgeons and staff at The Swan Center are committed to helping patients and strive to provide a positive patient experience, from the very first consult up to the final follow-up.

By focusing solely on cosmetic medicine, we’re able to concentrate on providing top-notch care and beautiful aesthetic results. This dedication to high-quality care has allowed The Swan Center to treat thousands of happy clients. Because of them, we are able to be incredibly proud of our reputation for stellar service and phenomenal patient care.

We are seeking an experienced and driven Med Spa Director to lead our high-performing aesthetic team. This role blends clinical insight, operational excellence, and strategic leadership to ensure top-tier patient care and consistent revenue growth. The ideal candidate will be a dynamic leader who thrives in a fast-paced, luxury healthcare setting and is passionate about delivering outstanding results and an exceptional patient experience.

Responsibilities:

Clinical Oversight & Compliance

Oversee daily med spa operations and ensure all services meet the highest clinical and safety standards

Supervise providers and support staff; maintain compliance with federal, state, and local health regulations

Update clinical protocols and ensure consistent staff training on procedures and compliance

Strategic Leadership & Collaboration

Partner with the Practice Manager to align med spa goals with company-wide initiatives

Drive revenue growth through data-driven strategies and execution

Conduct regular strategy meetings to assess performance, address challenges, and celebrate achievements

Team Management & Training

Recruit, train, and retain top talent for the med spa team

Provide consistent coaching, mentoring, and performance management

Lead by example to foster a professional, collaborative, and empowering culture

Business Development & Patient Experience

Oversee development and execution of business growth strategies, new service launches, and technology investments

Support high-level patient consultations, particularly with complex treatment planning

Monitor patient satisfaction and implement improvements to enhance the patient experience

Quality Assurance & Policy Management

Develop and update operating policies and procedures

Implement quality control measures to ensure excellent outcomes and service standards

Handle patient concerns with professionalism and a solutions-oriented mindset

Qualifications:

3+ years of management experience in aesthetics, wellness, or luxury healthcare setting (required)

5+ years of experience in the aesthetics industry (preferred)

Degree from an accredited university (strongly preferred)

Strong knowledge of aesthetic treatments, industry trends, and patient safety protocols

Proven ability to lead teams, drive growth, and uphold clinical excellence

Excellent communication, organizational, and leadership skills

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