Job Description
Salary: $74,812-$112,218
Summary:
The Assistant Library Director is responsible for overseeing and ensuring outstanding
operations and customer services of all public-facing departments including the Bryant
and East End branches and the Public Services, Youth Services, and Adult Services
departments at the main branch in Benton.
Qualifications:
Masters degree in Library Science from an ALA accredited university and 5 or more
years of supervisory experience or any equivalent combination of experience and
training that provides the required knowledge, skills, and abilities. A professional
demeanor and strong initiative to be a library leader are essential.
Required Knowledge, Skills & Abilities:
Knowledge of the principles and practices of professional library work
Computer and office equipment fluency and willingness to learn new
technologies.
Knowledge of supervisory and employee training and development methods
Must like working with people and be able to motivate staff and foster teamwork
across department lines to create a positive workplace environment
Ability to communicate, work effectively and tactfully with employees and the
public in a diplomatic fashion
Professional demeanor and ability to maintain confidentiality of records.
Must exercise sound judgment, identify and assess problems, and decisively
implement appropriate solutions or recommendations.
Ability to effectively multitask and keep track of ongoing projects and timelines
simultaneously.
Ability to work a flexible schedule, including a Saturday rotation and some
evenings
Maintains professional relationships with co-workers and supervisor while
utilizing excellent communication skills.
Valid drivers license and personal vehicle for job related transportation
Sit, stand, bend, reach, and squat. Lift and move up to 50 pounds.
Effectively communicate ideas and information both in written and verbal form.
Set priorities in order to meet assignment deadlines
Effectively read and understand information contained in memoranda, reports,
and bulletins, etc.
Planning and Organization Skills: develop required plans to solve problems; take
advantage of opportunities to accomplish goals; establish systematic methods of
accomplishing goals.
Responsibilities:
This position exercises management and supervision over the library in the
absence or unavailability of the Library Director.
Manages, coaches, and holds accountable the managers of the Bryant and East
End Branches and Public Services, Youth Services, and Adult Services
departments. Fosters teamwork and cohesion among departments and
branches.
Resolves issues among public-facing departments
Helps develop and administer policy concerning library operations
This position requires cooperation and integration with administrators and
managers in identifying issues and trends and planning for progressive change to
ensure optimum service to the community.
Focuses overall effort on providing exceptional customer service, including
rallying the main library team around this goal and resolving patron complaints as
needed.
Assists director with planning, organizing, and directing library services
Builds partnerships with local businesses, community organizations, and
community leaders.
Ability to become a certified passport acceptance agent within first 90 days of
employment
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