IT Support Specialist Job at Computer Doctor of Maine, Bangor, ME

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  • Computer Doctor of Maine
  • Bangor, ME

Job Description

Must have


  • Minimum of 2 years of paid, hands-on experience in repairing PC and Mac hardware and software.
  • Proficiency in both Windows and macOS environments; familiarity with Unifi networking systems, RMM platforms, CRMs, and Microsoft 365 is preferred.
  • Strong troubleshooting mindset with meticulous attention to detail.
  • Excellent communication skills and a commitment to outstanding customer service.
  • Self-starter who can work independently while thriving in a collaborative, small-team environment.
  • Organizational skills, particularly in maintaining a tidy workspace and assisting with inventory and parts ordering.


Responsibilities
  • Provide on-site and in-shop software, hardware, and networking assistance for local businesses.
  • Diagnose and repair Mac and PC systems, along with mobile devices, in our service facility.
  • Install, configure, and troubleshoot Unifi network systems for our clients.
  • Support M365 environments, configure RMM tools, and optimize our custom CRM/repair software.
  • Deliver clear and professional technical support both in person and over the phone.
  • Keep workspace organized, assist with parts ordering, and share insights with fellow technicians.


Company

At Computer Doctor of Maine, I pride myself on being the trusted IT partner for local businesses from Bangor to Portland. As a family-owned establishment that focuses on community, I offer fast, friendly, and dependable IT support to ensure that our local businesses remain safe, secure, and operate seamlessly each day.

Schedule & Location

Schedule: 32+ hours per week, flexible for part-time or full-time arrangements. Location: This is an in-person role, requiring commuting to Bangor, ME 04401, with the expectation of relocating before starting work if necessary.

Compensation & Benefits
  • Compensation: $18.00 to $24.00 per hour, based on experience.
  • Benefits: Paid holidays, a retirement plan, discounts on repairs, ongoing training, and a supportive, community-driven work environment.


Job Types: Full-time and part-time positions are available.

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Job Tags

Hourly pay, Full time, Part time, Local area, Relocation, Flexible hours,

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