Job Description
- Managing staff Recruiting, training, and monitoring staff, including the catering manager, housekeeping manager, room service manager, food and beverage manager, and customer service manager
- Ensuring guest satisfaction Managing guest inquiries and concerns, coordinating reservations, and ensuring guests receive the highest level of service
- Maintaining the hotel's physical appearance Overseeing maintenance, supplies, renovations, and furnishings, and ensuring the hotel meets health and safety standards
- Managing finances Managing budgets and financial plans, controlling expenditure, and forecasting revenue
- Marketing and sales Promoting and marketing the business, analyzing sales figures, and devising market and revenue management strategies
- Ensuring security Implementing safety protocols and training staff on emergency procedures
- Ensuring compliance Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Job Tags
Full time,