Hotel Front Desk Receptionist Job at The Retreat on Charleston Peak, Nevada

VDZ2VTYxVkQvdTBzb2lWU0VHYkw2SVBaRVE9PQ==
  • The Retreat on Charleston Peak
  • Nevada

Job Description

Join us at The Retreat on Charleston Peak, where our passion for creating lasting memories drives everything we do. As a Hotel Front Desk Receptionist, you'll be the welcoming face of our serene lodge, ensuring each guest feels valued and cared for from their first hello to their final farewell. You'll manage guest accounts with precision, answer inquiries with warmth, and handle any issues with a calm, solution-focused approach. We value integrity, accountability, and collaboration, and we're committed to your growth in our supportive work environment. If you're enthusiastic about hospitality and love interacting with people, we invite you to become part of our team. Let's create exceptional experiences together. Responsibilities:

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Handle customer complaints as necessary
Qualifications:
  • Working knowledge of Microsoft Office and reservation management systems
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school graduate, GED recipient, or equivalent
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Has experience answering telephone calls and troubleshooting stressful situations
About Company: Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings. Our Values embody: Integrity: We are honest, genuine, and transparent in our interactions.Concern for Others: We care for each other and our guests.Collaboration: We value diversity and the “come as you are” spirit and personality.Accountability: We make mistakes, learn from them, and strive for continuous improvement.Hospitality Soul: We have fun creating lifelong memories for each other and for our guests.

Job Tags

Work at office,

Similar Jobs

BAYADA Home Health Care

Direct Support Professional Job at BAYADA Home Health Care

 ...Job Description Job Description Be the Direct Support Professional you always wanted to be at BAYADA Home Health Care! BAYADA Home Health Care is currently seeking Direct Support Professionals (DSP) to join the team throughout Excelsior Springs, MO areas. BAYADA... 

Actalent

RN Clinical Documentation Specialist- REMOTE Job at Actalent

 ...Fully Remote: Clinical Documentation Specialist Facilitate the improvement of clinical documentation by collaborating with physicians...  ...caregivers. Perform concurrent and retrospective reviews of medical records to ensure accurate documentation of patient care. Educate... 

Swoon Staffing

Administrative Assistant / Executive Assistant Job at Swoon Staffing

 ...Job Description Job Description Job Title: Administrative Assistant / Executive Assistant Location: Deerfield, IL - Onsite Duration: ~ 6 months (temporary assignment for a large mailing project) Pay Rate: $21/hour W2 Job Description: The Administrative... 

ADEX Healthcare Staffing LLC

Travel PACU Registered Nurse Job at ADEX Healthcare Staffing LLC

 ...Job Description ADEX Healthcare Staffing LLC is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Anchorage...  ...ASAP start. A minimum of 2+ years of recent hospital bedside experience is required. Candidates must be able to start within 5 weeks.... 

Walmart Connect

Director, Emerging Sales - Walmart Connect (Food Advertising) (Hoboken) Job at Walmart Connect

 ...Overview Director, Emerging Sales - Walmart Connect (Food Advertising) at Walmart Connect. This range is provided by Walmart Connect...  ...of America Seniority level: Director Employment type: Part-time Job function: Management Industries: Restaurants #J-188...