Job Description

Join to apply for the HOMEBASE CONSULTANT role at NYC Department of Social Services . APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE. The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA collaborates with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA) and other City agencies to assist families and individuals in obtaining and maintaining stable, affordable housing. HomeBase is a homelessness prevention program funded by DHS and administered by Community-Based Organizations (CBOs) in high-need neighborhoods. CBOs provide casework services and help individuals and families locate community resources such as job training, childcare, and anti-eviction legal services. HPA is recruiting for one (1) Associate Benefit Opportunity Specialist level II to function as a Homebase Consultant in HPA / RAU Homebase location, who will: Review and assess requests made by HomeBase providers for emergency housing assistance and review interviews conducted by HomeBase providers and documentation supplied by applicants/participants to determine eligibility for emergency housing assistance in coordination with applications filed at the HomeBase providers’ sites. Provide consultation services with respect to the prevention of evictions caused by non-payment of rent; conduct interviews with head of households to determine the need for emergency rental assistance and verify the information utilizing Welfare Management System (WMS). Work closely with HomeBase providers and tenants to facilitate, expedite, and negotiate a course of action to prevent evictions. Process requests for authorization of rent arrears payments to prevent eviction and maintain chronological logs of activities in orders to record case disposition. Respond to inquiries made by HomeBase providers regarding case status, HRA policy and general eligibility issues; act as a liaison between HomeBase providers, Benefit Access Center staff and Homeless Diversion staff as needed. Ensure compliance with Agency, State and Federal rules and regulations related to eligibility determinations for emergency rental assistance. Hours: Mon-Fri 9am-5pm Work Location: 516 West 181st Street, Manhattan Minimum Qualifications A baccalaureate degree from an accredited college; or A four-year high school diploma or its educational equivalent, and two years of full-time satisfactory experience in social/human services, call centers, or customer service. Service or a related setting performing the following: interviewing, determining eligibility for, and/or providing client benefits and services; or interviewing, determining eligibility for, and/or providing employment planning and counseling services including job development, skill assessment, and employment placement or other economic opportunity programs. College credit from an accredited college may be substituted for this experience, on the basis of 30 semester credits for 6 months of work experience. Preferred Skills Working knowledge of Welfare Management System and Paperless Office System. Good written communication skills. This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement: New York City Residency is not required for this position. Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic. Salary: $70,646.00 – $81,243.00 Seniority level Entry level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries: Government Administration #J-18808-Ljbffr NYC Department of Social Services

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