Job Description
Responsibilities
Essential Competencies:
• Develops Direct Reports and Others
• Process Management
• Customer Focus
• Confronting Direct Reports
• Managing Diversity
• Functional and Technical Skills
Key Responsibilities and Accountabilities:
1. Assists the store manager with the overall operation of the business unit.
2. Develops, coaches and trains all direct reports in the business unit.
3. Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
4. Makes recommendations for hiring and evaluating of associates on the team.
5. Assists the store manager in performing the daily administrative/clerical functions of store operations.
6. Provides exceptional customer service to customers, to include resolving customer concerns.
7. Fulfills the duties of store personnel only if needed.
8. Models, monitors and enforces compliance with company policies and standards.
Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
9. Maintains the general appearance of the store and premises according to agency standards.
10. Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis. In some stores, may act as safety captain.
11. Performs all other duties as assigned.
Supervisory Responsibility:
This position has supervisory responsibility for associates including Team Leads.
Qualifications
Required Qualifications:
1. High school diploma or equivalent plus one to three years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
2. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
3. Ability to effectively communicate in English, both verbally and in writing in a clear manner.
4. Excellent customer service skills.
5. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
6. Personal vehicle to transport store receipts to the bank.
Preferred Qualifications:
1. Associate’s degree or higher.
2. Fluency in a language other than English.
Our mission is to transform lives and communities through the power of education and employment.
At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeedOur mission is to transform lives and communities through the power of education and employment.\r\n\r\nAt our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed
...provides dedicated delivery of bakery goods within a 250-mile radius Pay ~$1300-$1600 weekly average ~ Stop Pay ~ Unload Pay ~... ...Local Operation - Home Daily Dispatch 1pm - 4pm Split days off depending on the route Driver unload and drop/hook available...
...Remote Call Center Agent positions - multiple positions and no experience needed Join our growing team! Does the following describe... ...temporary positions available. And, as one of the leading staffing agencies in North America, Express provides employment services and...
...Job Description We are in search of diligent, detail-oriented individuals to join our team as Remote Entry-Level Data Entry Clerks. If you have a passion for precision and thrive in independent work environments, this opportunity might be your ideal fit. Come join...
Job Description Job Description We are seeking a detail-oriented and proactive Project Manager to join our Contracts Operations Division . This position is responsible for the overall cleanliness, sanitation, and appearance of contract locations, ensuring service...
Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales... ...CohortCommunicate with Spanish and/or Brazilian Portuguese speaking customers, both written and verbalProvide strong interactions...