Full Time Front Desk Clerk Graveyard Shift Job at Oak Creek Enterprises, Phoenix, AZ

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  • Oak Creek Enterprises
  • Phoenix, AZ

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Free uniforms
  • Training & development
The Graveyard Front Desk Clerk is responsible for:

Assisting guests with check-in and check-out, answers and processes phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Hours 11pm - 7am.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This includes a willingness and ability to walk the property after dark, deal with the occasional upset or intoxicated customer, etc...it's a small property, at night a desk clerk handles issues themselves, a successful candidate must be able to do so!

Responsibilities:

  • Maintain positive guest relations at all times.
  • Maintain complete knowledge at all times of a) all hotel features/services, hours of operation. b) all room rates, special packages.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Verify registration card information with the guests.
  • Process check-in and check-out guests as required.
  • Accept and record wake-up call requests.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Report discrepancies to Manager.
  • Capable of confronting a person not following the rules.
  • No Nonsense attitude.
  • Multi-Tasking.
  • Bilingual a plus
MUST BE AVAILABLE ON WEEKENDS

Job Type: Full-time

Salary: $16.50/hr

Expected hours: 30-40 per week

Benefits:
  • 401(k)
  • 401(k) matching
  • Flexible schedule
Schedule:
  • Holidays
  • Overnight shift
Work setting:
  • In-person
Education:
  • High school or equivalent (Preferred)
Experience:
  • Motel or Lodging: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
Shift availability:
  • Overnight Shift (Required)
Ability to Relocate:
  • Phoenix, AZ 85021: Relocate before starting work (Required)

Job Tags

Full time, Relocation, Flexible hours, Shift work, Weekend work,

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