Job Description
Join to apply for the Field Claims Investigator - 1099 role at Phoenix Loss Control, Inc.
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Join to apply for the Field Claims Investigator - 1099 role at Phoenix Loss Control, Inc.
Workplace Type: Hybrid (50% remote, 50% fieldwork)
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is aUS-based business servicesproviderin the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such asunderground fiber optic or gas lines. PLC currently employs over 140people, servicing some of the largest cableandtelecomsoperators(e.g., Comcast,Spectrum,AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damagerecovery. Forour field investigators, each day and every investigationisdifferent. We need inquisitive, self-driven individualswhoare comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.
Duties
Conduct on-site fieldinvestigations
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costingestimates
Develop andmaintaincomprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility servicelines
Remain prepared and willing to respond to damage calls withina timelymanner
Complete damage investigations within7 daysand then work with and support our claims managers to complete the investigation and begin the recoveryprocess
Respond to damages same day if received during business hours (if not, first response following day)
Accurately record all time, mileage, and other associated specific items
Requirements
Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, andpossibledamagers
Smartphone to gather photos, videos, and other information while conductinginvestigations
Computer, with high internet access, to upload and download reports, research cases, and to interact with our claims system and other databases andportals
Exceptional attention to detail and strong written and verbal communicationskills
Proven ability tooperateindependently and prioritize while adhering totimelines
Strong and objective analytical skills
Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at anytime
Safety vest, work boots, and hard-hat
Preferred Qualifications and Skills
Current orprevioustelecommunication or utility experience
Knowledge of underground utilitylocatingprocedures and systems
Investigation, inspection, or claims/fieldadjusting
Criminal justice, legal, or military training or work experience
Engineering, infrastructure construction, or maintenance background
Remote location determined at discretion of investigations manager
This is acontract position. There are no benefits offered with this position.
Seniority level Entry level
Employment type Contract
Job function Finance and Sales
Industries Telecommunications
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Job Tags
Contract work, Part time, For contractors, Work experience placement, Local area, Remote work,