Payrate: $19/hr Shifts: Monday-Friday, all day shifts hours will be communicated by OPM Holiday Pay PTO (Paid Time Off) Accrual Opportunity to apply to work from home at 90 days on assignment Compliance: Drug Screen, Background Check & any applicable EZPass fines identified at submittal
About EZPass: New hires can join a local leader in transit technology! Since 1939, EZpass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.
This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. Performs account maintenance, including account changes, adjustments, and statement requests. Accurately explains the terms/conditions and policies/procedures relating to the account. Prepares reports including CSR Daily Activity report and cash out report. Demonstrate the ability to proactively address customer requests and explain terms and conditions.
Customer service, Microsoft Office, data entry, Call Center, Customer Support, Customer Service Skills, Customer Service Oriented
Customer service, Microsoft Office, data entry, Call Center, Customer Support, Customer Service Skills, Customer Service Oriented
This is a Contract position based out of Harrisburg, PA.
The pay range for this position is $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a fully onsite position in Harrisburg, PA.
This position is anticipated to close on Jan 19, 2026.
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