Job Description

Overview Compliance Investigator: Office of Investigation and Resolution-UTK at University of Tennessee, Knoxville. Reports to the Deputy Director of the Office of Investigation & Resolution. This position is responsible for ensuring compliance with applicable state and federal laws and campus policies and promoting ethical and responsible conduct by executing impartial investigation processes in accordance with office procedures and university policy. The Compliance Investigator receives, reviews, and/or investigates reports and complaints of misconduct, including discrimination and/or harassment, by a university employee; executes non-investigatory and/or administrative resolutions of reports and complaints, as appropriate; drafts investigation reports and monitors investigation timelines; and ensures comprehensive, thorough, and accurate records for all reports, complaints, investigations, and resolutions. Responsibilities Complaint/Report Intake Review Conducts intake reviews of reports or complaints that a university employee violated a campus policy, including nondiscrimination or harassment policy, in collaboration with other compliance investigators Sends acknowledgments of receipts of reports and schedules Intake Review meetings with Reporters and/or Complainants in a timely fashion Manages day-to-day responsibilities associated with completing an Intake Review, including scheduling, interviewing, information gathering, and record keeping Conducts thorough interviews and takes thorough and accurate notes Engages in conversations that involve difficult and sensitive matters Assesses the need for any Interim measures to promote safety and/or avoid continued noncompliance with campus policy Connects parties and witnesses to available campus resources for support as necessary Identifies appropriate outcome of the Intake Review (case closure, referral, or investigation) in collaboration with the Executive Director or other senior staff Distributes case closure and/or referral memoranda (including relevant appeals process information) as appropriate Complaint/Report Investigation Manages day-to-day responsibilities associated with completing an investigation, including scheduling and interviewing parties and witnesses and gathering relevant evidence Engages in conversations that involve difficult and sensitive matters Assesses the need for any Interim measures to promote safety and/or avoid continued noncompliance with campus policy Connects parties and witnesses to available campus resources for support as necessary Drafts and distributes party statement review documents before completing investigative reports Drafts comprehensive, accurate, and detailed reports, including references to relevant campus policy, findings of fact, and conclusions Connects parties and witnesses to available campus resources for support as necessary Complaint/Report Administration Or Alternative Resolution Assesses whether a non-investigatory and/or Alternative Resolution is an appropriate option for resolving a complaint or report Assists in coordinating and/or executing non-investigatory actions including targeted education, professional development, training, or other administrative assistance Drafts and distributes appropriate documentation of non-investigative resolutions Case Management And Documentation Maintains organized and complete electronic case files with appropriate documentation Records appropriate case charges, findings, tags, and bases for closure in electronic case files to ensure accurate analytical reports and data summaries Uses appropriate acknowledgment, scheduling, closure memo, statement review, and investigation report templates Reassigns cases to the Executive Director or other senior staff for closure Campus Leadership And Services Represents the office on an ad hoc basis on various campus committees and in various campus standing meetings Maintains productive and respectful relationships with campus partners and colleagues Participates in continuing education and professional development Completes other duties as assigned Qualifications Required Level/Type of Experience: 1 year of relevant experience or equivalent combination of education, training, and expertise Masters or Terminal Degree Preferred Level/Type Of Experience: Juris Doctorate, Rule 31 Mediator, Higher Education Experience (Civil Rights, Title IX) Competencies/Qualifications: Demonstrated experience in conducting timely investigations, drafting notices and correspondence, interviewing, gathering evidence, developing a file, composing a professional investigative report, and communicating effectively Excellent verbal and written communication skills Knowledge and understanding of electronic records databases Ability to manage time, obligations, and active caseload; ability to function in a team environment; ability to maintain effective relationships with members of the University community Work Location Location: US-Tennessee-Knoxville Onsite with the option for one remote-work day per week Application Instructions To express interest, please submit an application with the attachments noted below. Resume Cover Letter List of 3 Professional References References will not be contacted without explicit permission from candidates. About The College/Department/Division The mission of Campus Compliance Services (CCS), the central campus compliance unit for the University of Tennessee, Knoxville (UTK), is to provide support, coordination, and guidance to campus units engaged in university-wide efforts to comply with federal/state laws and university policies. In partnership with the UT System Audit & Compliance, CCS works to advance programs and practices that uphold the highest standards of ethical conduct for all who represent the university. CCS includes the Office of Investigation & Resolution (OIR), a central UTK unit responsible for receiving, assessing, investigating and/or resolving reports of violations of university policy in a prompt, thorough, and impartial manner; advancing the university’s commitment to providing a safe and welcoming living, learning, and working environment; supporting university expectations for workplace behavior; and facilitating compliance with applicable federal law, applicable state law, and university policy, including campus equal employment opportunity and non-discrimination policies. About Us The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. Apply today and join the Tennessee Volunteer community! Seniority level Entry level Employment type Full-time Job function Other, Information Technology, and Management Industries Higher Education #J-18808-Ljbffr University of Tennessee, Knoxville

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