Job Description

Job Description

Job Description

GENERAL SUMMARY:

Provide individual tracking and monitoring services both through face-to-face monitoring and with the Global Positioning System (GPS) to youth and families through a multi-agency community based collaborative service delivery system. Tracking of clients occurs throughout Milwaukee County at their homes, schools, jobs or community etc. Monitoring services occur 24/7 for all required and assigned youth to the program. The community monitor will be cross trained in the role of youth advocate.

ESSENTIAL FUNCTIONS:

• Conduct face to face contacts at various locations with youth.
• Develop and maintain helping relationships with youth in program to encourage individual accountability.
• Complete all required documentation in an accurate and timely manner.
• Enter data promptly in Agency and GPS tracking databases.
• Review case files to become familiar with youth history.
• Maintain all required trainings and certifications.
• Adheres to St. Charles Youth & Family Services Policies and Procedures.
• Adhere to the mandatory tracking hours as designated by program guidelines for all assigned cases.
• Sustain timely responses to all inquiries by youth, families, Service Providers and Milwaukee County Department of Youth & Family Services.
• Monitor youth via phone, GPS monitoring or through collateral contacts (other professionals, etc.). Monitor will need to be able to respond to client locations to address any concerns with 2nd and 3rd shift needs.
• Supports the goals of the agency mission/vision.
• Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School diploma or equivalent; Associate’s degree in Human Services, Criminal Justice or related field preferred
• One year experience with programs that serve targeted population
• Knowledge base of adolescent and family issues and dynamics.
• Familiarity with database systems with ability to enter data frequently and timely.
• Knowledge of Milwaukee County (Department of Human Services, Children’s Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)
• Knowledge of human growth and development theories.
• Ability to prepare formal reports as requested
• Ability to present case in court if needed.
• Ability to document all interactions and activities in a timely manner.
• Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
• Valid Wisconsin driver’s license and liability insurance.
• Ability to use vehicles including own for work related duties according to agency’s insurance liability standards.
• Ability to accurately perform record keeping and documentation entries.
• Ability to perform tasks using MS Windows applications and agency database systems.

WORKING CONDITIONS

• Indoor/outdoor requirements
• Evenings and weekend requirements
• Potential for physical intervention of clients as needed.
• Travel approximately 70% using company vehicle.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Tags

Outdoor, Night shift, Weekend work, Afternoon shift,

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