Job Description

THE POSITION

Are you looking for a challenging, rewarding career that can positively impact the lives of others in the community? Join the Wayne County Human Services, Transportation Department to experience the satisfaction of public service while enjoying a professional career. Our team strives to enhance the mobility of our consumers by providing professional and accessible transportation in a safe, reliable, comfortable, and courteous manner. Apply for this role with our clerical office team and help people access this important resource today!

DESCRIPTION OF WORK

In this Clerk 2 position, you will be one of the first individuals that our community members will interact with when they need the transportation services we offer. Our team will rely on you to provide a positive first impression and consistently effective customer service. This vital role works independently to complete tasks assigned by the team (Director, Operations Manager). You will dispatch drivers and vehicles, answer phones, schedule trips, appropriately route calls, and maintain electronic and written records. Proficiency in using a computer and tablet is key for success in these important duties. Your responsibilities will also include developing and maintaining a good operational understanding of the Wayne County Transportation System. Be part of something bigger than yourself and help keep Wayne County residents connected to their communities through transportation services!

Work Schedule and Additional Information:

• Full-time employment
• Work hours total 37.5 hours per week. Schedule varies between 4:00 AM to 9:00 PM, Monday - Saturday, with a 30-minute lunch. Employee may have irregular hours, including evenings, weekends, and holidays.
• May have overnight travel or out of County travel for meetings or training.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination and a drug screening.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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