Job Description

This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures. Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses. Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage. Coordinate with internal and external departments as required. Respond quickly to customer needs and inquiries. Overtime and holiday hours may be required. Qualifications include Bachelors or equivalent combination of education and experience preferred, no prior claims experience, knowledge of Microsoft Office suite and general computer software, organization and planning recognition skills, oral and written communication skills, interpersonal skills, Property and Casualty Insurance License valid in selling state or may be required to obtain an Adjuster license as applicable within 60 days. The starting pay range for this position is $25.48 – $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance. Remarkable benefits include health coverage for medical, dental, vision, 401(K) saving plan with company match AND Pension, tuition assistance, PTO for community volunteer programs, wellness program, employee discounts (membership, insurance, travel, entertainment, services and more!). Auto Club Enterprises is the largest federation of AAA clubs in the nation with 14,000 employees in 21 states helping 17 million members. The company values diversity and is an Equal Opportunity Employer. The Automobile Club of Southern California considers all qualified applicants including those with criminal histories consistent with applicable laws.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Similar Jobs