US Citizens only for this role due to government W-2
100% remote.
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Candidates should have the ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues.
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Candidates should be able to speak about the Citrix command line commands
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Candidates should be comfortable providing Tier 1 - Tier 4 support on a daily basis and able to write SOP's
Required Skills
Preferred Skills
Position Summary: Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons...