Branch General Manager Job at Culligan International Company, Norristown, PA

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  • Culligan International Company
  • Norristown, PA

Job Description

Job Description

Job Description

Culligan is seeking an experienced General Manager to oversee our business operations at the store branch in the Northeast South region (Norristown, PA and the West Berlin, NJ locations). The General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As General Manager your duties also include guiding staff in your branch, setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To be successful as a General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch General Manager should be able to demonstrate excellent problem-solving and decision-making skills.

Specific Job Function:

 

  • Full operational responsibility for all profit and loss related activities of the branch
  • Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction
  • Adhere to and enforce all company safety guidelines; Responsible for the timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims.
  • Protect and manage branch assets effectively.
  • Foster a team culture by recognizing and motivating branch personnel.
  • Prepare accurate business forecasts and budgets.
  • Oversee branch payables, inventory, and receivables.
  • Personally, responds to difficult customer inquiries and/or unusual situations.
  • Manage the efficient routing of deliveries and service calls.
  • Execute program(s) to meet/exceed the sales plan
  • Maintain awareness of local competition and using market trends to inform strategic decisions and improve competitive positioning
  • Participate in the recruitment process, from interviewing to selecting candidates, and ensure smooth onboarding for new hires
  • Identify training needs and facilitate professional development opportunities to enhance team skills and capabilities
  • Monitor and evaluate employee performance, providing regular feedback, coaching, and development opportunities to ensure high performance
  • May be required to perform the job duties of other branch staff on an as needed basis and spend time in field assisting with training.
  • Optimize branch efficiency by consolidating/automating job duties wherever possible.

 

Qualifications :

  • Four-year degree in Sales, Marketing, Management, or a related field is preferred.
  • 5 years of Basic Plumbing, Operations, Management, and Marketing is a plus.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
  • Ability to work with all levels of management.
  • Ability to generate sales growth. Strong sales generation ability and financial performance.
  • Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities
  • Strong analytical and strategic thinking skills.
  • Proficient in Microsoft Office.

 

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

 

Resourcefulness Customer Focus Team Player

Passion Integrity Organizational/Planning

Communication Analytical Judgement/Decision Making Detail Oriented

 

Target Salary Range: $110,000 – $120,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

 

Company Description

ABOUT CULLIGAN INTERNATIONAL

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.

For more information visit:

Company Description

ABOUT CULLIGAN INTERNATIONAL\r\n \r\nFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.\r\n\r\nFor more information visit:

Job Tags

Full time, Work at office, Local area,

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