Job Description

Job Description

Job Title: Audio Visual Programmer/ Engineer (Crestron Focus)

Location: Cranston, RI (On-Site)

Salary Range: $90k - $120k

Benefits include:

• Medical, Dental, and Life Insurance
• Retirement Benefits / 401(k)
• Paid Time Off (vacation & sick leave)
• Long & Short-Term Disability Insurance
• Vehicle Mileage Reimbursement or company vehicle
• Company Laptop & phone

Tiello has partnered with a nationally recognized Security Systems Integrator in search of an experienced Audio Visual Programmer/ Engineer with strong Crestron programming experience to support enterprise-scale AV environments. This role will primarily focus on post-sales programming, commissioning, and support for large, integrated AV systems across corporate conference rooms, higher education spaces, healthcare environments, and command/control-style audiovisual setups.

The ideal candidate is comfortable working directly with end-users, technicians, and project managers and can program, troubleshoot, and support complex systems with professionalism and confidence.

Project Types: Corporate Offices, Higher Education, Healthcare, and Large Commercial AV Deployments

Key Responsibilities

• Program, configure, test, and troubleshoot enterprise-level Crestron AV systems.
• Support post-sales commissioning, including on-site adjustments, system tuning, and end-user interface refinement.
• Perform a blend of on-site and remote programming work, depending on project requirements.
• Collaborate with internal sales and installation teams to ensure seamless project handoff and successful system deployment.
• Provide technical support and system documentation to clients and internal teams.
• Participate in occasional in-room system evaluations, programming changes, firmware updates, and hardware configurations.
• Assist in providing recommendations for system improvements or upgrades based on client needs and environment.

Skills & Qualifications

• 3+ years of AV programming
• Hands-on experience programming and supporting Crestron-based AV systems (enterprise scale).
• Crestron P-Series, Crestron MCP, or other manufacturer programming certifications.
• Strong understanding of AV signal flow, control systems, and room-based technology environments.
• Ability to troubleshoot system performance issues both remotely and on-site.
• Clear communication skills and ability to interface with customers and project teams.
• Experience with any of the following platforms: Q-SYS, Biamp, Extron, Shure, Cisco, Logitech, or other DSP/AV ecosystems.(Preferred)

Applicants must be authorized to work in the U.S.

Tiello LLC is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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